https://m.facebook.com/PokemonGO/posts/940141879465704
It took awhile, but we finally got something from Niantic.
They took the time to write that....and still told us nothing. We know maybe 2% more than we did... Lololol. It really made me laugh if I'm honest.
:/ I'd say they told us quite a bit, at least compared to how much they were talking to us before.
Let's go over this piece-by-piece.
They said that the 3-step display was removed because the original feature was "confusing" and "did not meet [their] underlying product goals". And they said that they will "keep [us] posted as [they] strive to improve this feature". Although this does imply that the original footprints tracking feature is actually gone, at least in the form that we knew it, it
does seem like they're planning to include some sort of replacement for the tracking system, and that they're working on said replacement. ...Oorrrr maybe the "confusing" part was referring to the broken version of the radar, and they're just trying to fix the old one. It's a little bit confusing with how they worded it, I admit, but what we
do know is that they're currently working on
some sort of tracking feature for the game. Woohoo! That's quite an improvement over the patch notes for the last update merely telling us that they "removed the footprints", making us figure out for ourselves whether that would be a temporary thing or if the footprints were really gone for good.
They said that they were shutting down 3rd-party programs -- which we already knew, but it's nice to see an official notice from them about it -- and that the large number of people playing the game has made this an "interesting challenge" for them. Which implies, as many of us suspected, that they're probably overwhelmed by the huge success of the game.
They also said that they've been reading posts and emails about people's complaints about the game and the removal of features that people liked, and that they want people to know that they've been "working crazy hours" to keep the game running and launching it in countries that it hasn't released in yet, and that the reason they haven't been Tweeting much is because they've been so busy working on the game. These are things that I've been
assuming was true just by giving them the benefit of the doubt, but it's nice to see an official comment from them, at least! They told us that they're aware that people are upset about things and that they're working really hard to keep the game going. That's good. That's a huge improvement over
complete radio silence. Hell, the fact that they even explained why they haven't been sending out any Tweets suggests that they're
aware of the criticisms they've been receiving about their poor PR, which is also a good thing.
They also said that they'll "do [their] best going forward to keep [us] posted on what's going on", which again, suggests that they know they've been doing a poor job with communicating to us, but they're
working to do better at it.
I realize this comment isn't exactly a massive info dump that answers every tiny question that anyone could possibly have about the game and their plans for it, but, compared to the total silence we've been dealing with lately, this is a huge improvement!! And I really hope they keep this up. They said that they'd try to do a better job about keeping us posted, and I can only hope that they follow up with that. There's no guarantee that they
will, but, I for one am hopeful.
In any case, the fact that they're showing some awareness of these issues and are making at least some effort to communicate is at least a step in the right direction, which I think is a really really good thing. o_o
Besides, if they're really super busy working on the game, do you think they have time to give us a super comprehensive run-down of everything they're doing? Not likely... As far as this one post goes, I'm pretty happy with what we got.
Edit: And, yes, I realize that a lot of their wording was really vague and not very straight-forward. I will acknowledge that their communication is still far from great. But, again, I feel like this is a good first step, and I feel like we'll definitely get more info in the future if Niantic follows up with their promise to "keep us posted".