I've had quite a few horror stories in my years working customer Service, from the guy who threw his groceries at me to the girl who tried to jump counter, but number one is the guy who insulted my mother to my face. This guy... I was always his favourite. He'd always compliment me on my work, telling me what a good salesman I am, and this time he was telling me how I should sell cars or houses instead of frozen food (this was at my old job). I thanked him for the compliment but said I didn't want to make a career out of sales, and that I enjoyed my job. He asked me what I did want to do, and I said I'd like to make a career in the writing industry. The usual (and accurate) "everyone and their dog is a writer, writers are a dime a dozen, no money in that path" retort followed I waved it off, saying I did have a paycheque plan, and that my mother always told me to go after what makes me happy, not necessarily what makes me rich. "Well is your mom penniless? Is she selling it on the street?" I'm not even paraphrasing. The man looked me dead in the eye and said that I was so shocked I couldn't even speak. I refused to serve him after that.