In this case, the difficulty understanding stems more so from the fact that depression is hard for people without it to understand no matter what. I've seen spot on representations of depression, like in the game Cry of Fear (which uses visual representation rather well), and I still find plenty of people who fail to understand what it's like. Mostly because they fail to look at it from the right angle or are still under the mindset that it's "just an emotion".
I've never tried Cry of Fear, so I can't speak in regards to that.
But other than the "It's an emotion, snap out of it!" mentality, the main thing I find that muddies people's understanding of Depression is in fact Depression sympathizers.
I've seen a number of cases where people with a limited understanding of Depression join a conversation and then make an ill-informed statement.
Now generally the best response here would be to point out where they're wrong and then feed them with more accurate information.
But what generally does happen in my experience is someone who doesn't have Depression but is friends of people with it will step in, they'll say things such as "Stop being a jerk! Depression is so not like that! You need to be more understanding!" and generally they just put the ill-informed person through a guilt trip and that ultimately ends with them simply being told to be empathetic, rather than actually be told or taught anything about Depression.
Now granted, Depression is definitely a hard concept for those without it to grasp.
I've had multiple people seriously sit down with me and try to explain it, but I would still call my understanding of it very limited.
But the fact that a lot of the time the default reaction to misunderstandings is shaming and guilt tripping rather than informing and discussion is probably playing a decent contributor to the lack of understanding, and the amount of resentment and hostility towards Depression.
My point being that it's not the form of representation itself, it's how you use it that matters. So I guess what I'm saying here is that I didn't like the way that they used visual representation, rather than that they used it at all.
Well yea, we agree there.
The execution was outright horrible.
I was simply highlighting that there at least seemed to be 'a' effort to represent it.
In that it was 90% ignorant rather than say 100%.