Staff of Iwaku

THE STAFF MEMBER'S CREED

The Staff of Iwaku wish to create and maintain a safe, friendly, fun, and flourishing roleplay community. Our ultimate goal is to ensure an atmosphere where members feel comfortable to express themselves.

AS A STAFF MEMBER, I PROMISE TO:
  • Be respectful. I will always treat members and staff with respect and never place myself above them.
  • Be responsible. I will try my best to make decisions that are good for Iwaku and to follow through on my commitments.
  • Be professional. I will conduct myself with integrity and professionalism while doing staff work.
  • Be a role model. I will be an example of an active, positive member of the community and avoid inappropriate behavior.


Would you like the opportunity to be a staff member? You can send in an application with this form.

WHO ARE THE STAFF?

The following is a brief explanation of Iwaku's staffing system.

BENEFACTORS: Rory, Diana, & Vay
Benefactors are the site owners. They pay the bills, run major site updates, and dictate the future of the site (including appointing Administrators).

ADMINISTRATORS: VIEW
The Administrators are the Big Bosses of Iwaku. They organize the staff, maintain the site, and make the day-to-day choices for running the community. Admins choose who to hire for Staff. There will always be only three active Admins at any given point, one for each major department.

MAINTENANCE: VIEW
The focus of Maintenance is on keeping the site running smoothly and resolving user issues. In addition to bearing the brunt of thread moderation, Maintenance delivers friendly messages to help members use the site correctly and answers questions or technical problems in the Help Desk area.

COMMUNITY: VIEW
Community's role on the site is providing a fun, welcoming, and active site experience to members. They plan and coordinate on-site events and projects, provide creative content such as roleplay guides or graphic resources, interact with the community, and work to create a positive vibe in the off-topic areas of the site.

SECURITY: VIEW
The Security Department handles breaches of policy or member-related issues on the site. They investigate reports, handle cases, and help to clarify rules. They may also give out warnings or bans for problematic behavior.

INTERNS: VIEW
Interns are staff-in-training. Starting out as part of the Maintenance department, they do basic thread moderation tasks as they learn their mod controls and find their groove.

SERVER TECHNICIAN: Jared
The site Server Technician maintains the server machine on which Iwaku is run and handles site-wide technical problems.

REPORT A PROBLEM STAFF MEMBER

We understand that sometimes members have a dispute with a staff member, whether it's to challenge a decision they've made or over a problematic behavior. If you have an issue with someone on staff, you can send a report directly to the Administration via THIS FORM. Only the Admins will see it, and they will review and handle your case accordingly.